Military Policy

Dynamark Security is proud to serve our military personnel and their families. We applaud the commitment and sacrifice your families make every day. Many employees of Dynamark Security are either active or veterans representing many branches of the military. We appreciate every family that selects Dynamark Security to keep their family, home and property safe.

As a Dynamark Security customer, all military and residential customers are required to sign a contract with Dynamark Security outlining the terms and conditions for installation of the security system, monitoring and other services. The term of the contract runs over a period of several years depending on your location and type of services. Dynamark Security is able to offer very low cost installations in return for a longer-term agreement over the contract period. This practice is common in the security industry and other industries that you may purchase services from, including cell phones and cable/satellite providers. Military families are unique as you may be deployed or redeployed and your housing situation could change during the life of your contract. If this happens, Dynamark Security's policy for active duty military is as follows:

• If you own the home where the security system is installed, have sold this home and can show written proof of the sales agreement on your home along with a copy of your recent PCS orders that require your relocation, we will honor your request to end services and the remaining commitment on your contract. We would ask you to consider moving the security system with Dynamark Security to your new location if Dynamark Security services the new location.
  
  
• However, if you own your home where the security system is installed and are planning to keep the home or use it as a rental property, the original contract term and commitment will stay in place and you will be required to fulfill the terms of your contract with Dynamark Security.
  
  
• Contracts with Dynamark Security are NOT subject to the Service Member Civil Relief Act (SCRA). An alarm contract does not fall under the definition of an installment contract defined within the SCRA. As such, the SCRA does not provide the ability to terminate your contract with Dynamark Security.

If you have any questions please feel free to contact us.